"We got to our room to find that it was past our expectations! I mean gorgeous & very clean."
Zorah from United States
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"The pool was incredible on the rooftop and they held yoga and cooking classes/salsa classes at night."
Alexandra from United Kingdom
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"The location is prime and I can't complain for the price I got in a package."
Aniqa
Amenities
The hotel offers an expansive outdoor pool, a 24-hour fitness center, and a kids' club. Guests can enjoy access to two on-site restaurants, providing diverse dining choices. A full-service business center allows for seamless work and event planning.
Rooms
The hotel includes 200 well-appointed rooms equipped with flat-screen TVs and mini-refrigerators. Each room showcases a private balcony, providing views of the lush Tulum surroundings. Family rooms are available, accommodating up to six guests.
Location
Located on the Caribbean coast, the hotel is just a short walk from Tulum Beach. It sits near the Sian Ka'an Biosphere Reserve, offering guests opportunities to explore nature. The proximity to Tulum ruins makes it a convenient base for cultural exploration.
Dining
The hotel's two restaurants serve a variety of cuisines, including local Mexican dishes. An on-site bar offers a selection of cocktails and light snacks throughout the day. Guests can enjoy dining in both indoor and outdoor settings.
Family-Friendly
The hotel features a dedicated kids' club with activities suited for children of all ages. Families can take advantage of spacious accommodations with connecting rooms available. Kids under 12 stay free when sharing existing bedding with parents.
Highlights
Amenities: 24-hour fitness center, outdoor pool
Rooms: 200 well-appointed rooms with mini-refrigerators
Location: Short walk from Tulum Beach, near Sian Ka'an
Dining: Two restaurants offering diverse cuisines
Must-do experiences
Snorkel at Gran Cenote for a magical underwater adventure.
Taste authentic Tacos al Pastor at Taqueria El Enfermo.
Visit the Tulum Ruins at sunrise for fewer crowds and stunning views.
Explore the vibrant Tulum Art Club for local art and workshops.
Don't miss the hidden gem of Sian Ka'an Biosphere for nature lovers.
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Choose Your Room Category
The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.
Two-Bedroom King Suite Non-Smoking
2 persons
325 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Standard Room
2 persons
325 sq. feet
1 Single bed
Shower
Coffee machine
room details
Standard King Room
2 persons
325 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard Queen Room Pool View
2 persons
325 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Room Availability and Pricing Calendar
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Facilities
This hotel provides premium amenities for a memorable and relaxed stay
Facilities:
Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Dryer
Cookware/ Kitchen utensils
Services
Housekeeping
Car hire
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Spa centre
Pool with view
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Hotel Location
Av. Coba S/N,
Tulum,
Mexico,
77760,
Quintana Roo
Map view
Av. Coba S/N,
Tulum,
Mexico,
77760,
Quintana Roo
City landmarks
Beach
Tulum Archaeological Site
1.6
mi
Museum
Parque Nacional de Tulum
1.3
mi
Landmark
Las Pinturas
4900 ft
Landmark
Piramide del Pensamiento Positivo
4900 ft
Landmark
Laguna Kaan Luum
4000 ft
Landmark
MiNiAtUrE art Gallery
5200 ft
Store
Mixik
4000 ft
Gallery
Hernandez Gallery Tulum
3000 ft
Landmark
Tulum Underwater
4000 ft
Gallery
La Hoja Verde
3900 ft
Landmark
Terreno Expoferia
4100 ft
Landmark
Panna e Cioccolato
1.0
mi
Park
Parque Dos Aguas
4100 ft
Landmark
Dos Aguas Park
4400 ft
Landmark
Dunosusa
4200 ft
Public Building
Casa de la Cultura
4400 ft
Landmark
Cenote Caracon
4900 ft
Park
Jungla Maya Native Park
4900 ft
Landmark
Santitos
1.0
mi
Landmark
Cenote Calavera
1.3
mi
Landmark
Parque Dos Ojos
1.5
mi
Landmark
Cenote Yax Kin Camping
1.5
mi
Landmark
Cenotes Casa Tortuga Tulum
1.5
mi
Landmark
Balam Art On Feathers
4.3
mi
Landmark
Tulum Tower
4.3
mi
Nearby
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
2000 ft
Mall
Super Chedraui
1300 ft
Km 6 Coba Road Direclty in front of Rancho Santa Cruz
Tulum Monkey Sanctuary
2000 ft
km 8 Carretera Tulum-Coba
Cenote Zacil-Ha
2000 ft
Coba Road
Temple of Doom
2000 ft
Restaurants
Chalupa Cevicheria Suave y Tropical
700 ft
Av. Tulum Con Crucero Av. Coba En El Hostal Chalupa
La coqueta
1100 ft
Mz 36,Lt 4 and 5 77780 Av. Coba
Teetotum Hotel Restaurant Lounge
800 ft
Avenida Coba Sur Lot 2
La Chula Tulum
800 ft
Avenida Coba Sur Manzana 49 Lote 3
El Suspiro
1200 ft
Avenida Coba
El capitan
600 ft
Tulum Avenue between Alpha and Jupiter Street
Emilia Restaurant
1800 ft
Avenida Tulum esquina Libra mza 8 lote Libra Sur
Nido
800 ft
Prana Boutique Hotel
Explore Tulum
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins with stunning ocean views, ideal for history enthusiasts and photographers.
Parque Nacional de Tulum
8-minute drive
A protected coastal park featuring pristine beaches and diverse wildlife, perfect for nature lovers.
Laguna Kaan Luum
15 minutes walking
A tranquil lagoon known for its stunning colors and lush surroundings, ideal for a relaxing day outdoors.
Cenote Zacil-Ha
8 minutes walking
A beautiful cenote with crystal-clear waters, great for swimming and diving in a serene setting.
Tulum Monkey Sanctuary
8 minutes walking
An opportunity to interact with rescued monkeys, offering a unique wildlife experience for all ages.
Cenote Swim & Snorkel Tours
10-minute drive
Adventurous half-day tours exploring Tulum's cenotes, known for their captivating underwater landscapes.
Yoga Classes at Nearby Studios
5-minute drive
Relaxing yoga sessions held at local studios, emphasizing wellness and mindfulness amidst nature.
Chalupa Cevicheria Suave y Tropical
3 minutes walking
Casual eatery known for its vibrant ceviche and fresh seafood, perfect for a quick and delicious meal.
La Chula Tulum
3 minutes walking
Energetic atmosphere with authentic Mexican cuisine, known for its tacos and unique artisanal drinks.
El Suspiro
5 minutes walking
Cozy spot with an eclectic menu featuring local and international dishes, suitable for various dietary needs.
Teetotum Hotel Restaurant Lounge
3 minutes walking
Stylish setting with a diverse menu, including delicious brunch options and craft cocktails in a relaxed environment.
Hernandez Gallery Tulum
11 minutes walking
Local art gallery showcasing contemporary works, often hosts exhibitions and cultural events for art lovers.
Terreno Expoferia
15-minute drive
A vibrant marketplace featuring local crafts, food, and weekly events, providing a fun atmosphere for families and visitors.
Navigating city
City Centre
Tulum17 min
·
4600 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)93 min
·
38.2
mi
Cozumel International Airport (CZM)120 min
·
49.3
mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 10:00-12:00
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of MXN 238.32 per person per day.
Pets
Pets are allowed on request.
Number of rooms:
107
Former name
holiday inn tulum downtown
Guest Reviews and Hotel Ratings
Honest Guest Feedback Based on Real Stays
Review score
Based on 230 verified reviews
8.2/10
Great
83%
Recommend
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
8.2/10
Free Wi-Fi
8.8/10
Location
8.8/10
Staff
8.8/10
Value for money
8.3/10
Pros
Friendly staff
Clean rooms
Fully equipped kitchen
Cons
Watered-down coffee
Guest reviews
based on 124 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.